Response guaranteed within 2 hours. Free, no-obligation quote for any type of service.
Prefer to call? Send a message? Fill in a form? Choose the way you prefer โ we're available on every channel.
Fill in the form with the details of your trip. We'll reply within 2 hours with a tailor-made quote.
How far in advance should I book?
For standard transfers we recommend at least 48 hours' notice. For weddings, events and custom tours it's best to contact us 2โ4 weeks ahead. In high season (spring/summer), the earlier you book, the better.
What happens if the flight is delayed?
We monitor all flights in real time. If your flight is delayed, the driver waits at no extra cost for up to one hour. Beyond that, a small waiting surcharge applies.
Can I pay by credit card?
We accept cash, bank transfer and credit/debit card (also via on-board POS terminal). For businesses we issue regular VAT invoices.
Can I bring pets?
Yes, pets are allowed if kept in a carrier. Let us know when booking so we can choose the most suitable vehicle.
Do you have vehicles accessible for people with disabilities?
Some of our minibuses are equipped with a wheelchair ramp. Let us know your specific needs and we'll find the most suitable solution.
Do you also operate outside Tuscany?
Yes. We cover all of Italy on request โ Rome, Milan, Bologna, Liguria, Umbria. For destinations outside the region, the quote includes any toll and driver-overnight costs.
What's included in the quoted price?
The quote includes the driver, fuel, motorway tolls (unless otherwise stated) and VAT. There are no hidden costs: what you read in the quote is what you pay.
Can I cancel my booking?
Cancellation is free up to 72 hours before the service. Between 24 and 72 hours, 30% of the amount is retained. Cancellations within 24 hours: 50%. Force majeure cases are evaluated individually.